FAQ

Frequently Asked Questions

Frequently Asked Questions

Q. Do you have an actual booth?
A. No, we have an Open Air modern concept, with different backdrops to choose from.

Q. I already have a photographer, why do I need a photo booth?
A. . Photographers are an important part of any wedding or special event. Photographer will remain at an event to get the money shots and then their job is done. We are not photographers. We provide added entertainment for your guests, with the use of cameras and props. The photo print on-site and your guest will be able to take them home. We entertain your guests and create memories.

Q. Do you rent your photobooth?
A. No, we are not a rental company. We offer a photo booth service. So that means we have a professional photo booth attendant to ensure the best service possible.

Q. How long does it take to set up?
A. . It takes us 1-1.5 hours to set up. So we will arrive about 1hr to 1:15min prior to start-time for setup.

Q. Do you provide props? Can I bring my own?
A. Yes! We provide basic props (hats & Sunglasses) in our Deluxe and Glamour Package. You can upgrade to Deluxe props (hats, sunglasses, boas, signs inflatables, etc) for an additional cost. Most definitely you can bring your own props!

Q. Do you provide a table for the props?
A. Yes! We provide a 6ft table with our own black table cover. Please feel free to provide your own table and specialty linen to match your event! We’re all about STYLE!

Q. Do you have any special requirements?
A. A Standard 15-20amp AC power source. We require to be on a flat-leveled area. A 10×10 space is ideal, but not necessary. 6×8 minimum please =)

Q. Can the photo booth be placed outdoors?
A. Absolutely! However we do ask that the area be covered and on leveled ground. We do have a tent available for rent. In case of windy situations, we may not be able to use a backdrop (safety first!). – But the photo booth can still be operated with the venue’s natural environment as a background.

Q. How soon should I book your photobooth service?
A. As soon as possible. Our photo booth service is currently booked on various dates into 2019! We require a 50% non-refundable deposit to secure your date.

Q. If I want to reserve, what is my next step?
A. Give us a call or email us with the type of package you’d like to reserve. We will email you an e-contract for you to sign and make your first initial non-refundable deposit. We will then work on the design for your event. We will touch base up to 4 weeks prior to your event to confirm the details. Your final payment will be due 7 days prior to your event.

Q. Can our guests download copies of pictures from our event?
A. Yes, we post all the photos from your event on our website within 48hrs—in a password protected gallery. These photos are free for download and will be online—we hope, `til forever! We will also give your guests a sticker with our ‘gallery link’. So they remember to download them too =)

Q. Your prices are higher than other photo booth companies. Why is that?
A. ​​​We are Maui’s first Photo booth company and we have the most experience. We provide the absolute best photo booth experience. Our photo booth system is professionally built. We use professional cameras, flashes, printers and photo booth software. We carry back-up equipiment. We print beautiful, “photo-lab” quality photos for your event. We have the best customer service. Our attendants will interact and have fun with your guests. We carry liability insurance. You are getting the best photo booth experience for your money.

Q: How can I figure out the password to my online gallery?

1. All passwords are the date of the event in this form MM-DD-YYYY

Q. What should our guests expect to do?
A. To use our photo booth, your guests will:

• choose their props
• hop in the photo booth and choose black & white or color
• get ready for 3 or 4 shots!
• pick up their photos in 10 seconds
• DONE!

Q. What size are the photos and how many print will my guests receive?
A. You have a choice between 2×6 double print photo strips or 4×6 single prints, which you will choose before your event. Your guests will receive their photos after every session, and we always offer UNLIMITED sessions. We do offer 4×6 double prints for an additional cost.

Q. What kind of printer do you use?
A. We use high quality Dye Sublimation printers. Dye Sublimation printing does not have printing dots like that of inkjet printing; so it provides a much higher photo image quality. In addition, each print has an over-coating protective layer that is water and fingerprint resistant and can make the photo last up to 50 years under normal environments.

Q. Can I provide my own backdrop for the photo booth?
A. Absolutely. If you have an event designer that will be providing pipe & drape at your event, we may be able to use that for your backdrop. We also welcome DIY backdrops in fabric or other materials. Please contact us to discuss!

Q. Will I get the digital files?
A. We have decided to opt out of USB drives to help minimize the use of plastic. With technology we are able to upload all your prints and individual images to our online gallery – all your photos are at full resolution and can be downloaded individually or all at once =)